Advertising ROI Analysis

Take the guess work out of media buys. With TCS at-a-glance reports you know the exact return you're getting on each of your ad sources including.

• Which ads generate the most leads
• Cost per lead results
• Lead quality (as measured by call duration)

Call Pipeline Reporting

Capitalize on leads with daily call detail summaries which include:

• How many inbound calls received
• Detailed caller information, including demographic data
• Which prospects are repeat callers

You can also listen to call recordings to learn how individual calls are being handled by your staff and status on call follow-up.

Traffic Analysis & Trending Data

Plan staffing based on real data from your inbound call database. Daily, weekly, and monthly snapshots allow you to spot trands including:

• Call connection ratios (answered vs missed calls)
• Calls-per-day and traffic patterns by location
• Peak calls by hour, peak calls by day of the week

TCS reports are available 24x7 through a secure web login, via FTP downloads, or by email.

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